EY's Liew Nam Soon to discuss the fintech effect on digital banking at this year's Retail Banking Forum

He will also talk about the use of robotics in AML at the Forum's Manila leg.

Liew Nam Soon, ASEAN managing partner, financial services at EY, will be this year's thought leader for the Asian Banking and Finance Retail Banking Forum.

Liew will be joining us for the entire duration of the roadshows, including the one which will be held in Manila on February 15 at the Shangri-La Makati, to talk about how fintechs have disrupted the digital banking landscape in Asia.

The brief interview below reveals his background, business philosophies, and more.

ABF: What are your previous experiences and positions held that contributed to who you are as a banking expert today?
I have had over 25 years of consulting and industry experience in large scale business and technology transformation, as well as risk management and compliance. I have worked extensively in retail, private, commercial and investment banking, asset management, insurance and private equity.

Prior to joining EY, I held several senior leadership positions, including as a Chief Transformation Officer, Prudential Asia; and Partner, Financial Services and Wealth Management leader, IBM. I was also previously a partner with PwC and started my career with Andersen Consulting.

I have deep experience in advising senior client executives on business, technology and digital transformation; risk management and governance, regulatory compliance; M&A, operations improvement of shared services information technology and operations; design and implementation of target operating models; managing cross-border IT and operations and outsourced portfolios across countries including China, Hong Kong, Taiwan, Japan, Korea, Thailand, Philippines, Malaysia, Singapore, Vietnam, Indonesia, India, U.S. and the U.K.

ABF: What are your key business philosophies?
Focus on our clients business, understand their priorities, challenges, culture to be able to act as a trusted advisor. Foster a work environment that focuses on and values integrity, quality, respect, diversity, inclusiveness, communication, and accountability.

ABF: Can you give us a glimpse of what you will talk about at the Asian Banking and Finance Retail Banking Forum in Manila?
I’ll be presenting on the insights around the digital banking landscape and how it’s been disrupted by the rising FinTechs in Asia, including the Philippines. This includes the current consumer perception towards retail banks in Asia and how they remain relevant in this digital transformation age where customers are becoming more receptive towards alternative financial services providers.

With the rise of FinTech innovations, how do banks stay competitive and leverage innovations like robotics, blockchain and robo advice to help them in their digital transformation journey to retain and win over new customers?

Besides the presentation, I’m also participating in a panel discussion on the Use of Robotics in AML/KYC prevention processes. I’ll discuss the benefits of using Robotics in such processes and how banks can help employees embrace the adoption of RPA as well as ensure smooth integration of RPA into their existing systems.

To learn more about the event, click here. To register, click here.

You may also contact Nikki Quiniquini at +65 3158 1386 ext 238 or [email protected]