Singapore
Malaysian banks' business deposits hit double-digit growth for the first time in 5 years
It grew 11.3% in September.
Malaysian banks' business deposits hit double-digit growth for the first time in 5 years
It grew 11.3% in September.
Cooler and techier: Is it time to take another look at the contact centre?
The rapid advance of technology has created the impression that the entire banking industry will soon be digitised. Yet whilst much of traditional banking has gone the way of the abacus, we’ve learned something interesting along the way: people still want to speak to people. When my credit card was rejected recently, my first reaction was to call the bank. My app won’t tell me what the problem is, at least not today. And when it comes to a decision about my own money, that human touch becomes even more important and reassuring. Not everything will be online and clients don’t want it to be.
Weekly Global News Wrap Up: Is it time to end the separation between banks and commerce?; Regulator warns against regulatory rollback
And Wall Street bankers' bonuses could increase 10% this year.
Chart of the Week: Singapore banks' NIMs improve modestly
Thanks to rising interest rates in Singapore and the US.
DBS launches cloud-based data centre
It will reduce costs to run the old data centre by 75%.
Maybank Singapore names Dr John Lee Hin Hock as CEO
And Gilbert Kohnke was appointed as group chief risk officer.
Singapore banks to suffer from more energy-related NPLs in Q4
Oil and gas service exposures make up 2-3% of the banks' loans.
Weekly Global News Wrap Up: European banks poaching from US rivals; New US regulator wants 'fresh look' at rules
And find out more about blockchain and biometrics in banking.
DBS profit falls 25% to US$588m in Q3
Blame the US$597m net allowance for its oil and gas support services.
OCBC launches face recognition in banking apps
Over 120,000 mobile banking app users are expected to use the new technology.
UOB profits up 12% to US$648m in Q3
The growth of net interest and noninterest income boosted its earnings.
Weekly Global News Wrap Up: Why authorities must be concerned about bitcoin; Is Orange the new bank?
And leading banks develop blockchain-based payments system with fintech firm R3.
OCBC profits up 12% to US$778m in Q3
Wealth management income, which grew 12%, boosted the bank’s profits.
Singapore's bank loans growth hits 5.9% for the first nine months of 2017
It's a big jump from the -0.6% in 2016.
Weekly Global News Wrap Up: European banks forced to share data with fintechs; EU scraps proposal for banks to split up
And find out how personal banking is evolving.
Singapore banks' margins boosted by Fed, Hong Kong rates
UOB will benefit the most from stronger margins.
Alexis Calla talks about Standard Chartered's Personalised Investment Ideas
The new tool lets relationship managers provide clients with personalised investment advice instantly.
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Why Philippine banks, insurers embrace hyper-personalized services
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Insurance
Industry experts push for the rapid progress of unified customer data as a starting point.
Industry experts push for the rapid progress of unified customer data as a starting point.
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