Asian Banking & Finance Retail Banking Awards 2011 winners announced

The region's best banks were recognised at this year's awards held in Singapore. More than 150 bankers from around Asia were on hand to cheer on the winners at Asia's most prestigious retail banking awards.

Since initiating the Awards in 2007, Asian Banking and Finance Magazine (ABF) has been recognizing the best performances of various banking and finance institutions around Asia. This year, ABF focused on best-of-the-best practices in the retail banking sector.

The nominations were screened by the top partners of different firms in Asia. The judges included:

• Dominic Nixon, PwC
• Egidio Zarrella, KPMG
• Mohit Mehrotra, Deloitte Consulting, Southeast Asia
• Liew Nam Soon, Ernst and Young Advisory LLP

The judges looked at the nominees’ strategy, service or product based on what makes it different from others (innovation), how it benefits the market as a whole (effectiveness), and how flexible it is to changes and progressive opportunities (dynamism). 

Publisher Tim Charlton said: "This year saw a record number of entries and some excellent examples of banks leading through innovation."

ABF salutes all the winners for their outstanding performances in the respective categories. The winning banks are:

Best Self Service Initiative

· Citigroup Hong Kong (Gold Award)

· DBS Bank (Silver Award)

· Asia United Bank (Bronze Award)

Best Direct Marketing Campaign in Indonesia

· PT Bank Mandiri

Best Direct Marketing Campaign in Taiwan

· Taishin Bank

Philippine Best Bank Website

· Rizal Commercial Banking Corporation

Thailand Best Bank Website

· Siam Commercial Bank

Hong Kong Best Bank Website

· Citigroup Hong Kong

Best Security Initiative

· RHB Bank Berhad

Best Credit Card Initiative

· OCBC Bank (Gold Award)

· Citigroup Hong Kong (Silver Award)

Best Branch Initiative

· Citibank Singapore (Gold Award)

· Citigroup Hong Kong (Silver Award)

Best Advertising Campaign

· CIMB Bank Berhad (Gold Award)

· DBS Bank (Silver Award)

· Citibank Singapore (Bronze Award)

Best Corporate Social Responsibility Program

· The Hong Kong and Shanghai Banking Corporation Singapore (Gold Award)

· Maybank Singapore (Silver Award)

· Bendigo and Adelaide Bank (Bronze Award)

Best Core Banking System Initiative

· Bank Danamon (Gold Award)

· Citigroup Hong Kong (Silver Award)

· Asia United Bank (Bronze Award)

Best Environmental Initiative

· The Hong Kong and Shanghai Banking Corporation Limited Hong Kong (Gold Award)

· Deutsche Bank AG (Silver Award)

· Philippine Business Bank (Bronze Award)

Best Environmental Initiative – Indonesia

· PT Pan Indonesia Tbk.

Best Online Banking Initiative in the Philippines

· Security Bank

Best Online Banking Initiative in Hong Kong

· Citigroup Hong Kong

Best Online Banking / Securities in Singapore

· OCBC Securities

Most Innovative Banking Technology

· TC Ziraat Bank

Best ASEAN SME Bank

· OCBC Bank

FINANCE COMPANY OF THE YEAR

Hong Kong Finance Company of the Year

· PrimeCredit Limited

Singapore Finance Company of the Year

· Hong Leong Finance

Thailand Finance Company of the Year

· Siam Commercial Bank

RETAIL BANK OF THE YEAR

Cambodia Retail Bank of the Year

· ABA Bank Cambodia

Malaysia Retail Bank of the Year

· Public Bank Berhad

Philippine Retail Bank of the Year

· Rizal Commercial Banking Corporation

Singapore Retail Bank of the Year

· DBS Bank

Thailand Retail Bank of the Year

· Standard Chartered Bank (Thai) Public Co. Ltd.

Vietnam Retail Bank of the Year

· Vietnam Technological and Commercial joint-stock Bank

Taiwan Retail Bank of the Year

· Taishin Bank

Oman Retail Bank of the Year

· BankMuscat

Lebanon Retail Bank of the Year

- Federal Bank of Lebanon

BEST INTERNATIONAL BANK OF THE YEAR

· Citigroup Hong Kong