News
Singapore’s banking customer experience stagnates in 2023: Forrester
Citibank and DBS improved their CX scores, whilst three other banks got lower scores.
Singapore’s banking customer experience stagnates in 2023: Forrester
Citibank and DBS improved their CX scores, whilst three other banks got lower scores.
‘Optimism’ drives credit activity growth in Hong Kong
Hong Kongers are more optimistic about their household finances for the next 12 months.
HSBC raises rates on new Hong Kong mortgages to 4.125%: report
The raise will come into effect on 18 September.
Citi makes new appointments in APAC treasury and trade business
Sumanta Panigrahi is the new APAC TWCS head, whilst Thus De Silva is the new APAC head of commercial cards.
StanChart names Mike Tan as new global head of wealth planning and family advisory
He will start in his new role on 25 September.
CIMB raises sustainable finance target to $13.7b by 2024
The bank has already directed close to $9.6b in sustainable finance since 2021.
Thailand’s KBank has issued U$546m in sustainable financing
It shared plans to replace its cards with EVs or shift to using biofuel.
Standard Chartered HK to maintain good loan quality, profitability
The non-performing loan (NPL) ratio will likely increase as well, however.
Robocash Group enters new phase as ‘UnaFinancial’
It plans to expand its services in the financial sector.
BPI’s first half earnings leaps one-fourth from last year’s
It reached a consolidated net earnings of P25.3b during the period.
OCBC says its anti-malware security feature saved more than S$2m since launch
The feature protected over 30 customers whose phones contained malware from sideloaded apps.
ASIC to take PayPal to court for unreasonable term in SME contracts: Report
The regulator sees it unfair for PayPal to put a penalty over its own overcharging errors.
Citi to ramp up social finance in Asia
A special team of 20 bankers was developed for this initiative.
Grab-owned digital bank scores Bank Negara Malaysia approval
The bank started operations last 1 September.
Alipay+ touches down in the Philippines revealing three new mobile wallets
It will be made available to merchants in Manila and Cebu.
Bank Rakyat Indonesia’s assets leaps 9.2% YoY in Q2
It boosted its consolidated earnings to IDR23.56t.
Int’l businesses target ASEAN for supply-chain connectivity versus consumer market
Growth in sales for the region is expected to climb 23.2% in the next 12 months.